How to Add or Manage Users on Your Account
Add a new team member, update an existing user, or remove someone who's left the company.
To add a user:
1. Log in to the RingCentral Admin Portal at https://service.ringcentral.com
2. Go to Users > User List.
3. Click Add User
4. Enter the new user's name, email address, and assign them an extension.
5. Click Send Invite; they'll receive a welcome email to finish setup.
To edit a user:
1. Go to Users> User List.
2. Click on the user's name.
3. Update their name, extension, call handling, or voicemail settings.
4. Save changes.
To remove a user:
1. Find the user in the User List.
2. Click the options menu (three dots) and select Delete User or Disable
3. Confirm the action.
> Tip: Disabling a user keeps their data intact. Deleting removes them permanently. When in doubt, disable first.